A cancer diagnosis is life changing. And you probably have a million things on your mind as you navigate your treatment. Aetna® is here for you with the resources and support you may need to manage your care, understand your benefits and locate the right providers.
Did you know that with Aetna, you can talk to a registered nurse 24/7 for information about tests, procedures and treatment options? Call the 24-hour Nurse Line at 1-800-556-1555.
Resources for your cancer journey
Personal navigator
This is your dedicated advocate with experience in cancer diagnosis and treatments who will provide you and your caretaker with personalized support whenever you need it. Get easy access to your navigator through a “Request a call” button located on the Aetna® Cancer Support Center site.
Your personal navigator can:
- Answer insurance questions
- Help with prior authorizations and appeals
- Connect you with care management
- Assist with finding local resources
- Set up provider consultations
Guided Genetic Health® program*
Genetic counseling and testing can help guide your treatment and assess your risk of developing other forms of cancer.
With the Guided Genetic Health program, you can:
- Access a free online questionnaire in the Aetna Cancer Support Center site to determine if genetic counseling and testing are right for you
- Participate in convenient, at-home genetic testing and counseling
- Receive personalized and actionable health recommendations delivered by experts
*No data from the online questionnaire, counseling or testing is shared with Aetna.
Aetna Cancer Support Center
The Aetna Cancer Support Center brings resources to your fingertips, serving as your trusted source for information and guidance on what to expect while managing cancer treatment and care.
The Aetna Cancer Support Center:
- Serves as a free, convenient digital information hub designed around your needs
- Provides details about diagnostic tests, treatments and benefits specific to your coverage
- Offers self-service support for breast, colorectal, prostate, lung, ovarian, uterine and other cancers
Once you are an Aetna member, you can access the Aetna Cancer Support Center through your member website at Aetna.com.