Mental health conditions like anxiety or depression can affect anyone at any time. If you need help, your Aetna® health plan includes resources and support to help you get effective treatment so you can feel your best.
Did you know that with Aetna, you can talk to a registered nurse 24/7 for information about tests, procedures and treatment options? Call the 24-hour Nurse Line at 1-800-556-1555.

Mental health benefits for members
Here for you with information and support
We all need a little help at times — whether you’re facing a mental health condition or caring for someone who is. Our Aetna Behavioral Health site offers information and support to help you whenever you need it.
You can:
- Check your emotional well-being
- Find caregiver support and resources
- Watch inspirational videos and read empowering stories
- Find healthy living tips
- Connect with your community, and more
We’re in your corner
Whatever you’re going through or however you feel, you’re not alone. You have many resources to turn to and plenty of people to count on.
Your Care Advocate
Your advocate will work closely with you to support your emotional health and everyday needs, doing the legwork to help you get quality care and to get the high priority care you deserve.
Your primary care doctor
As an ally in your recovery, your doctor can refer you to the right specialists, discuss treatment, prescribe medicine and follow up with you throughout treatment.Behavioral therapy
This therapy, also known as talk therapy, is one of the main ways to treat a mental health condition. It can help you find issues that are causing problems, manage those issues and move beyond them.
Some things you can expect:
- A therapy session can be one-on-one, in a group or with a family.
- A psychiatrist, psychologist or counselor leads the session. They’ll ask questions, listen to you and explore options available to you.
- Sessions can be face to face in your provider’s office, or through televideo.
If you choose televideo, you can get counseling from your home or while traveling, through your computer webcam or smart device. It’s private and convenient.
Medication therapy
Many medications can be effective in treating conditions like depression and substance use disorders. Your doctor is trained to find the right medicine to help you manage your symptoms and feel better. Your Aetna medical plans offer no cost or low-cost generic medications for depression and anxiety. See the Prescription Drugs page for more information.
Your doctor can also:
- Discuss your medications, how they work and why they’re important
- Help you manage any side effects
- Answer questions about other possible treatments
Even if you start to feel better, it’s important to keep an open conversation with your doctor. They can help you take your medicine as prescribed, and you can work on next steps together.