Imagine a road to your best health without the speed bumps and detours. An Aetna advocate can help you navigate health care so you can make sense of it all.
Did you know that with Aetna, you can talk to a registered nurse 24/7 for information about tests, procedures and treatment options? Call the 24-hour Nurse Line at 1-800-556-1555.
All about you
Aetna Advocate
An Aetna advocate can help you understand your benefits and give you the tools to make more informed decisions about your health care. An advocate can help you:
- Locate providers in your area
- Understand your benefits
- Plan for upcoming treatments
Know your costs
You can better manage your health care expenses when you know your options and costs in advance. Need help? Here’s what the advocate can do for you:
- Show you how to estimate your costs before you make an appointment
- Find out what it would cost to see an in-network doctor versus an out-of-network doctor
- Tell the difference between inpatient and outpatient care and their costs
Questions? Just call an Aetna advocate at 1-833-383-2650 (TTY: 711), Monday through Friday, 8 AM to 8 PM your local time. Once you are an Aetna member, you can also chat with or email an Aetna advocate by logging into your Aetna member website.
Sodexo Benefits Center
For general questions about your benefits or the enrollment process, go to SodexoBenefitsCenter.com or call 1-855-668-5040. You can also use the chat feature on the website to instant message a specialist.